LEGAL REFERENCE

Privacy Policy For Your guruji game Account

Everything we collect when you open your guruji game account is set out on this page in plain English. Read it once and you will know how your...

Plain-English WordingData You ControlNamed CustodianLocal Wallet Rails
guruji game Privacy Policy For Your guruji game Account

How Our Privacy Terms Work In Supported Regions

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY DESK

Questions About Your Data? Reach Our Team

Privacy questions deserve a person, not a form that loops. Reach us through live chat inside your account, our data mailbox, or...

Live Chat Desk Chat opens in your account from 9am to...
Privacy Mailbox Write to our data mailbox for anything written...
In-Account Request Form When you are signed in you can raise...
POLICY CUSTODIANS

Who Maintains This Page And How

Accountability only counts if somebody owns it. This page has one named custodian inside guruji game, a dated change log anyone can read, and staff access rules that limit who can open...

Data Custodian

One named custodian owns this page and signs off every change, so wording never drifts after a product launch without somebody accountable ticking it through.

Change Log

Every edit to this policy is dated and kept in an open change log, so you can see what moved, when it moved, and which paragraph was rewritten because of it.

Wallet Data Handling

References from JazzCash, Easypaisa, SadaPay, NayaPay and Raast are tokenised before storage, so a database copy never carries the full detail you type at checkout on a phone or desktop.

Retention Schedule

We publish how long each category stays with us. Account data lives as long as your account does, wallet references follow tax rules, and marketing preferences expire sooner.

Access Controls

Staff access runs on least-privilege roles with two-factor login, and every look-up of your record is logged against a named team account rather than a shared login used by the whole office.

Processor List

Hosting, messaging and payment partners that touch your data are listed with the country they store it in, and we flag any new one here before it goes live.

SIBLING PAGES

How Our Policy Pages Line Up Together

Our policy pages are written as one set, so a promise made here cannot quietly vanish from the terms, cookie page or KYC section. Where two pages touch the same ground, the...

01

Terms Of Use

Sets the account rules you agree to at sign-up, while this page handles what we do with the data those rules create. Read them side by side and nothing contradicts.

02

Cookie Policy

Covers the small files stored in your browser. It picks up where the device section here stops, listing each cookie by name, purpose and how long it stays.

03

Withdrawal Terms

Explains how payouts to JazzCash, Easypaisa, SadaPay, NayaPay and Raast are verified. This page explains which identity and wallet details we keep while that check runs.

04

Account Closure

Tells you how to shut an account and what survives afterwards. The retention table here is what closure actually follows, so the two pages must agree word for word.

05

Complaints Route

Maps how a disagreement escalates from chat to a senior desk. If your complaint touches data handling, the timelines quoted here apply instead of the general ones in that route.

06

KYC Checks

Describes the documents we ask for before a first payout. The data categories listed there match the table on this page, so you are never asked for something we have not disclosed.

07

Messaging Consent

Handles promotional SMS and email separately from the account messages we have to send. Unticking it there changes nothing about the security alerts your own account still needs.

PAGE LAYOUT

What You See On This Data Page

Nothing about a privacy page has to be a wall of grey. Here you get a three-line summary before the long wording, a sidebar that tracks your place...

Plain-Language Summary A short card at the head of every policy page...
Sticky Section Nav A sidebar tracks which clause you are reading on desktop...
Data Category Table Each category sits in its own row with the reason...
Last-Updated Stamp A date badge under each heading shows when that clause...
Consent Toggles Marketing switches sit in your profile rather than buried in...
Download Copy One button saves this page as a plain file you...

Privacy Policy Questions, Answered Directly

Your name, date of birth, contact number, email and the wallet reference you use for JazzCash, Easypaisa, SadaPay, NayaPay or Raast. Plus device and login data that keeps the account secure.

No. We share data only with the processors that run the platform - hosting, messaging and payment partners - and with authorities when Pakistani law requires a lawful request we cannot refuse.

Account records stay while your account is open and for the period tax and anti-fraud rules demand afterwards. Wallet references follow those rules; marketing preferences expire far sooner.

Yes. Raise a request from profile settings or our data mailbox and we assemble a portable copy of your record, usually within a few working days of the request landing.

Opening a closure request stops active use of your profile. Core records are kept for the retention period shown on this page, then deleted or anonymised so they cannot be linked back to you.

The date badge under each heading moves when that clause changes, and we send an account message for anything material. You do not have to hunt through the page yourself.